What’s so Hard about Flying an Airliner? or How to use cognitive science to design better cockpit systems

11/13/02


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Table of Contents

What’s so Hard about Flying an Airliner? or How to use cognitive science to design better cockpit systems

Stone-age transportation

Computer-age transportation

Why its hard to study and to explain

Boeing 727 (1964)

McDonnell Douglas DC-10 (1971)

Boeing 757/767 (1982)

Airbus A320 (1988)

Boeing 747-400 (1989)

Boeing 777 (1995)

The Promises of Automation

Automation Problems

Wiener (1989)

Understanding Autoflight

Focus

Research Methods

Attitude Surveys

PPT Slide

PPT Slide

The Remarkable Stability of Attitudes

Stable Attitudes (continued)

Analysis of Documents

Managed and Selected Modes: Who Set the Performance Target?

Pitch and Thrust Modes Pitch to Speed or Pitch to Path?

Similarity Judgments

MDS of B-757/767 Vertical Guidance Mode Names

Accident and Incident Analysis

An ASRS Narrative

In-Flight Observation

In-Flight Observations

Participation in Training

Primary Flight Display

A Common Cognitive Strategy

Meaningful Regions in Speed Space

A Design Principle

An Autoflight GUI

Simulator experiment

Simulator Studies

Longitudinal Study (with Barbara Holder)

Interview Data

Mode Behavior

Setting the Scene

A Conceptual Boggle

How can speed be controlled by thrust when thrust is idle?

A Second Interview Excerpt

After 18 months in service

Key Problems

PPT Slide

Why Hasn’t It All Been Fixed?

The Value of Using Cognitive Ethnography to Support Design

Nautical Sliderule

Moving Map Navigation Display The Pilots’ Favorite GUI

Palmer’s Kill the Capture Event

Author: Edwin Hutchins

Email: ehutchins@ucsd.edu

Home Page: http://hci.ucsd.edu/hutchins

Other information:
Figures to acompany CogSci 102b lecture on 1/22/2002